October 10, 2018

Numbers aren’t always the answer: What can you learn from your frontline staff?

By: Jennifer Dickman, DNP, RN, CPN, Director, UPMC Children’s North Surgery Center
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We have all heard the safety instructions prior to takeoff: Put on your own oxygen mask first, before helping others around you. However, as nurses and caregivers, we are often so busy helping those around us that we don’t even think about applying our own “oxygen mask,” or what the cost is to ourselves when we don’t.

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