July 29, 2019
AI helps Aetna resolve claims overnight
Editor's Note
Health insurer Aetna has created an artificial intelligence (AI) software to settle insurance claims−a development that could lead to automation of other processes and free up staff to focus on higher-level tasks, the July 25 CIO reports.
Aetna estimates the software, which is able to resolve claims overnight by rapidly parsing complex healthcare provider contracts, will result in $6 million in savings annually.
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