Putting a hold on the OR can lead to revenue losses no manager wants to see. At Lehigh Valley Health Network (LVHN) in Allentown, Pennsylvania, OR holds were averaging 1,100 minutes per month. Jodi Koch, BSN, RN, director of perioperative services, and Kathleen Duckworth, RN, CPAN, their colleagues got holds down to less than 200 minutes per month—a reduction of 88%.
Immersed in texts, apps, QR codes, and streaming videos, we…
Takeaways • Interdepartmental collaboration and standardized communication are essential to…
CEO Karen Franco, MBA, spent years struggling to fill surgical…