Emotional intelligence is a phrase bandied about in the literature and lay press, but what exactly is it and why should OR leaders care about it? Emotional intelligence (EI) is linked to higher levels of patient, staff, and physician satisfaction as well as patient safety. As such, it’s an important skill that’s a mark of superior OR leadership.
Imagine completely eliminating surgical site infections (SSIs) without significantly disrupting…
Leadership and business skills are deeply intertwined—to some, that makes…
Takeaways • HR dashboards facilitate tracking key performance indicators related…