July 1, 2007
Just culture’ strikes a balance for safety
OR managers and their hospitals must create a culture where the staff is willing to come forward with information about errors so everyone can learn from mistakes. But the culture must also recognize the need for accountability and, in some cases, disciplinary action. That is a "just culture" that improves patient safety, according to David Marx, JD. "We need to find a middle ground between 'home-free' and a punitive environment,"…
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