May 1, 2009
Lean methods for weeding out waste
What can a surgical services director learn about running the OR by working at a forklift factory? During 2 weeks in Japan in 2004, Sandra Saltzer, RN, MPA, had a chance to tour 3 factories and actually work in one. At the time, she was director of surgical services at Virginia Mason Hospital in Seattle, a leader in Lean thinking for health care. The hospital regularly takes managers to Japan…
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