Outpatient Management

Managing an outpatient facility requires a unique balance of efficiency, patient satisfaction, and financial oversight. This toolkit is designed to help you streamline operations, enhance the patient experience, and optimize your facility’s performance. Gain insights into effective budgeting, expense monitoring, and performance evaluation to ensure your clinic runs smoothly. Discover strategies to improve workflows, increase staff retention, and deliver exceptional care. With this toolkit, you’ll be prepared to meet the challenges of outpatient management and drive sustainable success for your organization.

articles

ASC management is a skill: A day in the administrator role

The administrator of an ambulatory surgery center (ASC) wears many hats, doing every odd job in the book to keep their free-standing center safe, compliant, and operational. But what does “wearing many hats” mean exactly? OR Manager spoke with Nyleen Flores, CPMSM, CPCS, CPCO, CASC, chief administrative officer at Lake Oconee Orthopedics, LLC in Greensboro, Georgia, to get to the bottom of the complex role of an ASC administrator. “Putting it simply, I would break the ASC administrator role into…

Built to grow: Key elements of planning a new ASC

Are you part of the ambulatory surgery center (ASC) construction boom? Approximately 116 new facilities opened in 2023, according to Becker’s ASC Review, and more are planned for and underway in 2024. The upward trend shows no signs of slowing. Fortune Business Insights projects the US ambulatory surgery center market to grow from $46.62 billion in 2023 to $75.20 billion by 2030—a compound annual growth rate of 7.1%. According to the American Ambulatory Surgery Association (ASCA), ASCs perform 23 million…

Ambulatory endoscopy management strategies keep patients, finances healthy

Gastrointestinal (GI) endoscopy is one of the most common procedures in the US. Performed more than 17.1 million times per year in inpatient and outpatient hospital settings as well as ambulatory surgery centers (ASCs), GI procedures account for 68% of all endoscopies, according to a May 2022 article in Digestive Diseases and Sciences. Among Medicare-certified, single-specialty ASCs, endoscopy is the most common focus, and 37% of certified multi-specialty facilities have an endoscopy service line. Lauri Santy, MSN, BS, RN, characterizes…

Nurse leader key to ASC success

In the May issue of OR Manager, an article from us at the Competency & Credentialing Institute (CCI) covered the definition of the nurse leader in the ambulatory surgery center (ASC) space, and what that role may look like depending upon the structural organization of the ASC. We covered that ASCs exist in a variety of settings, environments, and business structures, as well as the impact of state, local, and national requirements on how ASCs are governed. Regardless of these…

ASC nurse leaders can wear many hats

The role of a nurse leader in an ambulatory surgery center (ASC) can take many forms depending on the ASC’s size, structure, and governing environment. Larger ASCs can support a number of leaders and roles. Factors that influence this number are whether the ASC is part of a network, the ownership model, and local and state regulations. Titles and roles can include ASC executive, materials manager, surgical technologist lead, business manager, charge nurse, nurse manager, and head of human resources.…

Optimizing productivity measurement in the ASC

Takeaways Clinical hours per case is a simple, yet effective, productivity metric. Analysis of productivity measures can include benchmarking against external and internal data. A positive work culture will improve staff productivity. Productivity is a foundational concept for leaders of ambulatory surgery centers (ASCs). “Measuring productivity is essential to be successful,” says Beverly Kirchner, BSN, RN, CNOR, CASC, chief compliance officer for SurgeryDirect, LLC, Salt Lake City, Utah. “When you’re measuring productivity, you’re looking at efficiency, which affects the types…

Keeping up with ASC credentialing

Staying on top of credentialing and privileging requirements in an ambulatory surgery center (ASC) is a daunting task. Credentialing applications need to be tracked; licensure, education, and other qualifications verified; databases checked for suspensions and any other adverse actions; and reappointments followed up. ASC leaders know accreditation surveyors expect all files to be complete and up-to-date. The Accreditation Association for Ambulatory Healthcare (AAAHC) and the Joint Commission have extensive credentialing and privileging requirements. The standards are not easy to meet.…

webinars

Stryker Digital Learning Series - Designing Healthcare Spaces on Purpose: How to Execute a solid plan to design and build efficient ORs: Presented by Stryker

Are you building an ASC, partnering with Administration to equip an outpatient facility or interested in learning about principles that will help your support your hospital’s new OR project? Please join us as we learn from one of the top Med Device Planning, Design and Construction Teams in partnership with a veteran CEO who has done all of the above. We will share key insights that will allow you to make informed decisions, provide key considerations, and ease the planning…

Finding the Right Fit: How Northwest Specialty Hospital Tailored Their Block Optimization Solution to Perfection

Leaders at Northwest Specialty Hospital identified the need for a Block Optimization solution, but their first partnership ended with disappointment and frustration. Rather than give up on the idea, they decided to try a new approach and were able to achieve their goals through meaningful collaboration. In this webinar, we’ll speak to JJ Turbin, Executive Director of Finance, about what he learned from the experience and how he persevered to find a solution that fit Northwest’s needs.

conference sessions

Drafting Contracts with ASC Anesthesia Providers – How to Avoid Costly Mistakes

Structuring contracts for anesthesiology services amidst workforce shortages and escalating costs is often a challenging and intricate process. A common pitfall for ASCs upon entering contract negotiations with anesthesia providers is not having a clear understanding of their needs. This can lead to ASCs paying more than anticipated or partnering with a provider that falls short of their expectations. This session from OR Manager Conference will discuss what ASCs should consider when deciding what type of contract works best for…

Converting HOPDs to ASCs - What Hospitals Need to Know

To add an ASC or grow their number of centers, hospitals and health systems are increasingly exploring whether to convert existing HOPDs to ASCs. This may seem like an easy approach to adding ASCs to an outpatient portfolio. Yet it is an approach rife with risk if those involved do not understand or fully appreciate the dynamics of a conversion. Even small oversights can derail a project or cause the new ASC to underperform. This session from OR Manager Conference…

Outpatient Total Joint Trends

As the landscape of healthcare evolves, ASCs have become pivotal in providing efficient and cost-effective care. This session from OR Manager Conference aims to explore the current state of outpatient total joint surgeries in ASCs, examining key trends, challenges, and innovations shaping the industry.

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