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Taming bullies requires courage, commitment, and consistent effort

Bullying and incivility have long been pervasive in healthcare, particularly in nursing. Additional stressors related to COVID-19 have worsened things in many facilities. โ€œWhen thereโ€™s a crisis, we see the best in people and the worst,โ€ says Renee Thompson, DNP, RN, CSP. โ€œOn social media, weโ€™re seeing a lot of…

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By: Elizabeth Wood
June 17, 2020
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Agile, data-driven strategy for managing the OR after COVID-19

As state authorities begin to ease restrictions imposed by COVID-19, physicians, nurse leaders, and administrators face a momentous challenge: resuming elective surgical procedures that have been postponed for several weeks or months. How will they accommodate the looming glut of elective surgery demand with limited infrastructure and staff who are…

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By: Derrick Bransby, MBA
June 17, 2020
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Pre-COVID initiatives pave way for successful crisis management

Proactive leadership, early preparation, and ongoing planning and communication have helped mitigate COVID-19 threats at Tampa General Hospital in Tampa, Florida. As a result, resuming elective surgical cases in early May was a relatively seamless process thanks to process improvements made before the pandemic hit. โ€œWe started working on COVID-19…

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By: Elizabeth Wood
June 17, 2020
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Is your SPD ready for a post-COVID world?

While responding to demands of the COVID-19 pandemic, perioperative leaders are busy preparing staff and departments for life after the initial shock subsides. Chief among their preparations are strategies to address the glut of demand for surgery due to postponement of elective and nonessential surgical procedures. Naturally, many focus on…

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By: Derrick Bransby, MBA
June 17, 2020
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ASC offsets some revenue loss through 'Hospital Without Walls' waiver

Far fewer cases of COVID-19 have been seen in rural areas of the US than in large urban populations. But even healthcare facilities not inundated with COVID-19 patients have sustained revenue losses and disruptions in standard procedures. One major advantage for Heartland Surgery Center in Kearney, Nebraska, was seeing the…

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By: Elizabeth Wood
June 17, 2020
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Proactive payment collection reduces bad debt risk

Establishing policies to collect payment before surgery has grown in importance as high-deductible health plans impose larger out-of-pocket costs on patients. To help manage patientsโ€™ expectations about costs and increase the likelihood of collecting payment, some experts believe a culture shift is in order. They say healthcare facilities should be…

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By: Jennifer Lubell
June 17, 2020
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Self-awareness fosters higher emotional intelligence

Everyone has had bad days at work when they may have felt frustrated, sad, angry, stressed, afraid, nauseated, sick, or overwhelmed. Why do some move from experiencing a terrible day at work to leaving the organization, whereas others pull themselves together? How do we rally from burnout, disappointment, frustration, and…

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By: Jamie Ridout, MSN, MBA, RN, NEA-BC, CNOR, CASC
June 17, 2020
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COVID-19 threatens entire nervous system

Editor's Note COVID-19 causes a global threat to the entire nervous system, including the brain, spinal cord, and nerves, and neurologic symptoms may appear before symptoms, such as fever, cough, or respiratory problems, finds this study from Northwestern Medicine in Chicago. This analysis found that about half of hospitalized patients…

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By: Judy Mathias
June 16, 2020
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Mayo Clinic launches neutralizing antibody test for COVID-19

Editor's Note The Mayo Clinic on June 11 announced that it had launched a new SARS-CoV-2 neutralizing antibody test that will be available to select labs, blood banks, and biopharma clients in late June. The test measures the level of neutralizing antibodies against SARS-CoV-2, the virus that causes COVID-19. Neutralizing…

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By: Judy Mathias
June 16, 2020
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Implementation of an elastomeric mask program as a strategy to eliminate N95 use, resterilization

Editor's Note Reusable elastomeric masks provide a more durable, less costly, longer term option than N95 masks for healthcare providers during the COVID-19 pandemic, this study finds. Within 1 month of implementing the elastomeric mask program at the Allegheny Health Networkโ€™s nine-hospital system in Pennsylvania and Western New York, the…

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By: Judy Mathias
June 15, 2020
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