Several never events at The Medical Center of Aurora (TMCA) in Aurora, Colorado, over a 1-year period prompted leaders there to launch patient safety first (PSF) initiatives. Part 1 of this series discussed how these initiatives were identified and implemented, and the importance of evidence-based communication tools (OR Manager, March 2019, 17-19). Part 2 explores the link between patient safety and a healthy nurse work environment, highlights the importance of accountability, and provides critical steps for sustaining PSF initiatives.
Takeaways • Visual management (VM) tools support Lean efforts, leading…
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