When audits revealed areas of deficit in the sterile processing departments (SPDs) of the Memorial Hermann Health System in Houston, leaders pulled together a team to help implement a quality improvement plan. By analyzing and standardizing their processes, creating auditing tools, and educating staff, they significantly increased quality scores throughout the system.
The poster presentations at the 2024 OR Manager Conference showcased…
The poster presentations at the 2024 OR Manager Conference showcased…
Takeaways • HR dashboards facilitate tracking key performance indicators related…