If a fancy hotel can make its guests feel well cared for, why can’t a surgery center do the same? Spivey Station Surgery Center in Jonesboro, Georgia, discovered that using principles of hospitality could take it beyond excellent patient care to higher levels of patient satisfaction and staff morale.
As perioperative nurse leaders, you are no strangers to change.…
Takeaways Providers are generally seeking to reduce use of travelers…
For many healthcare facilities, operational costs are steadily rising, and…