Safety/Quality
Rooms with a view: Kaizen events put things in their proper place
What can you do when you need to store about 9,000 sq ft of equipment in just 7,000 sq ft of storage space? What if your OR supplies are housed in such cluttered, disorganized drawers that staff have difficulty finding things? Unleash the Lean teams, of course. At the University…
Aligning staff with business goals builds a stronger surgery department
Aligning employees with organizational goals is a challenge in any industry. In a hospital OR, staff alignment is important because it can affect everything from efficiency and costs to clinical quality and patient outcomes. Directors face many common obstacles to focusing staff on OR business goals. In some hospitals, differences…
Perceptive leadership fosters collaboration among hybrid OR staff
The expanded volume of interventional cardiology in recent years has played a major role in the growing prevalence of hybrid ORs. As a result, many perioperative services leaders have had to develop systems for managing hybrid ORs along with traditional ORs. “Management of hybrid ORs is really a collision of…
Perioperative services overhaul proves effort is worth the time
Getting a zero deficiency rating on a recent Joint Commission survey and bringing sterile processing in house are 2 of many improvements made at MedStar Georgetown University Hospital over the past decade. When Frances Baldwin, MBA, RN, assistant vice president of perioperative services, joined the hospital 11 years ago, Georgetown…
Anesthesiology: An important ally in building better surgical services
Among the challenges facing OR leaders everywhere are declining payment in tandem with rising costs, increased quality and patient satisfaction requirements, and the ongoing struggle to manage relations with surgeons. When it comes to tackling these issues, many OR directors do not realize they have a powerful natural ally—the anesthesiology…
Phone calls go away with a low-cost tracking system
Preparing patients for surgery at Cullman Regional Medical Center in Cullman, Alabama, used to take about 200 phone calls a day. Here’s a typical scenario: The OR is ready for the next patient. The OR calls the same-day surgery unit and asks if the patient is ready. Same-day surgery says…
Better business performance is a critical competency
OR Business Performance is a new series intended to help OR managers and directors improve the success of their business. Imagine that you were recently hired as director of perioperative services at a 450-bed hospital with 18 operating rooms. Now, 6 months into your tenure, it’s time for your…
Faster procedures benefit patients and bottom line
Shortening the time it takes for an outpatient procedure may increase volume, OR utilization, and hence revenue—but that is not the point, say the nation’s top performers in a recent survey of procedure times. Rather, the purpose is to enhance patient safety and satisfaction. For example, less time in the…
Benchmarking labor productivity: How is your OR being compared?
Productivity monitoring and management are near the top of the priority list for every perioperative nursing director. With 50% to 80% of a hospital’s costs in labor, staffing dollars are a big target for cost management. Some experts say hospitals and health systems will face budget cuts of 20% to…
OR zone system: A fast and effective way to clean
A protocol using color-coded zones has yielded a more thorough, efficient cleaning process for one 17-room OR. The OR leaders knew they had to step up cleaning as part of an effort to reduce surgical site infection (SSI) rates and to accomplish between-case cleaning more systematically. The answer: Divide each…
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