Recruiting OR staff who will best meet culture and competency expectations is a three-pronged process that starts with a sound marketing strategy, progresses to the application and interview stage, and concludes with the decision to hire and onboard. Parts 1 and 2 of this three-part series covered the roles that marketing and interviewing play in recruiting potential employees (OR Manager, September 2019, 21-23; October 2019, 11-13). Once these steps have been completed, how can a manager best decide whether to hire a particular candidate? And how can new employees be onboarded in a way that enhances retention? Part 3 answers these questions.
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