Tag: Communication

Surgical ‘ICU boarders’ get less attention from physicians, caregivers

Editor's Note Surgical ICU patients boarding in alternative ICUs because of overcrowding are often seen at the end of rounds, receive fewer face-to-face assessments from physicians, and are given less bedside attention by ICU provider teams, this study finds. The researchers found that: caregivers spent about 16% less time on…

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By: Judy Mathias
June 20, 2017
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Customer service can make or break a patient's experience

Healthcare providers and their patients have benefited from practices borrowed from other industries—for example, the checklists and time-outs used in aviation or the Lean management principles used in manufacturing. Applying lessons learned in the entertainment industry to the hospital setting may seem like a stretch, but Dennis Snow will explore…

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By: Paula DeJohn
June 20, 2017
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Employee engagement: The path to better patient care--Part 2

Nurse engagement and leadership development were among the top concerns cited in a recent survey of healthcare leaders who reflected on challenges in nursing. To engage the nurse workforce, leaders themselves must be engaged, perioperative services leaders recently told OR Manager. In part 1 of this two-part series, they discussed…

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By: Cynthia Saver, MS, RN
June 20, 2017
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Cost data persuade surgeons to be more frugal

Surgeons usually don’t have a high awareness of costs, partly because they haven’t had an easy way to know them. An unfortunate byproduct of this lack of knowledge can be higher OR costs. “Imagine what it’s like if, when you go to the grocery store, there are no price tags,…

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By: OR Manager
June 20, 2017
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National Time Out Day is June 14

Editor's Note National Time Out Day, June 14, highlights the importance of taking a time out and increases awareness of safe practices that lead to optimal surgical patient outcomes. The Joint Commission is partnering with AORN on National Time Out Day to ask every perioperative team member to be a…

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By: Judy Mathias
June 7, 2017
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Postop program reduces delirium risk, LOS for elderly

Editor's Note Older patients who had major abdominal surgery and received interventions that included daily orienting communication, oral and nutritional assistance, and early mobilization were less likely to experience delirium and had a shorter hospital length of stay (LOS), this study finds. A total of 377 patients were included in…

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By: Judy Mathias
May 31, 2017
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Improving postop transitional care with phone-based program

Editor's Note A phone-based transitional care program after complex abdominal surgery has high patient engagement and can be implemented using existing hospital infrastructure, this study finds. For the program, nurses met patients before hospital discharge and then contacted them within 24 to 72 hours to review: medication reconciliation any symptoms…

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By: Judy Mathias
May 25, 2017
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New software program notifies physicians of readmissions

Editor's Note Murmur software helps bridge communication gaps by sending information from an electronic health record, to a hospital's scheduling software, to a physician's cell phone if a patient is readmitted within 5 days, according to Medscape’s coverage of a study presented May 4 at the Society of Hospital Medicine’s…

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By: Judy Mathias
May 9, 2017
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Supplementing OR teaching with video-based coaching

Editor's Note This study finds that video-based coaching is feasible for supplementing intraoperative teaching of residents to perform surgery. Teaching in a video-based coaching session was compared with teaching points made during a corresponding OR case. Teaching in video-based coaching sessions was more resident centered. Surgeons were more inquisitive about…

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By: Judy Mathias
April 21, 2017
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App reduces number of postop follow-up visits

Editor's Note Ambulatory surgery patients who received follow-up care via a mobile app had fewer in-person visits during the first 30 days after surgery, finds this study. Of 65 women having outpatient breast reconstruction surgery, 32 were in the mobile app group, and 33 were in the in-person follow-up care…

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By: Judy Mathias
March 22, 2017
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