Active listening lowers stress, builds confidence
The use of storytelling and listening to staff stories can be a valuable tool to help OR managers understand and mitigate workplace challenges and incivility. These are the findings of a doctoral study by Patricia Littlejohn, MBA, RN, CNOR, director, neurosciences and program development, Regional Medical Center, San Jose, California.…
Survey: Patients want more electronic communication with providers
Editor's Note A Nielsen survey of 5,000 healthcare recipients found that 15% (aged 18 to 65) communicate with providers through e-mails, 21% schedule appointments online, and 9% get text reminders, the Washington Post reports. Among those who do not communicate electronically, 36% were interested in online appointment scheduling, and 34%…
Decision aids help patients discuss anesthesia options
Editor's Note Informational brochures help patients discuss anesthesia options with their anesthesia providers, finds a study presented at the Anesthesiology 2015 annual meeting in San Diego. In the study, 67 patients were given brochures during a preoperative clinic visit that explained the different types of anesthesia, risks, and benefits, and…
Good surgical-team communication prevents SSIs
Editor's Note In this study, more case-relevant communication among surgical team members during a procedure was associated with fewer organ/space surgical site infections (SSIs). More case-irrelevant communication during the closing phase of the procedure was linked to an increased incidence of incisional SSIs. Distractions were not associated with SSIs. Case-irrelevant…
Patients identify factors that contribute to readmissions
Editor's Note This is the first study to use a human factors and systems engineering approach to evaluate contributors to readmissions after complex surgical procedures. Previous studies on readmissions have neglected the patient perspective, the authors say. Factors identified by patients and clinician providers that may have contributed to readmissions…
OR team uses evidence-based practices to reduce readmissions
Concerted efforts to reduce readmissions have paid off at Inova Fairfax Hospital in Falls Church, Virginia. Among its bragging rights since launching an initiative last year: decreased length of stay for colorectal surgery patients and a downward trend in readmissions. To learn how they did it, OR Manager spoke with…
Empowering staff yields high return on investment
Building healthy relationships between leaders and employees is vital to the success of any organization. It’s especially important in perioperative services because of the teamwork needed to provide safe patient care. OR leaders must invest in their employees by fostering trust, job embeddedness, and employee commitment, empowerment, and accountability. …
Role of smartphones in the OR
Editor's Note Like healthcare facilities across the country, those in Oregon are struggling with the growing problem of smartphones in the OR. This article and audio includes interviews OR personnel, residents, medical students, managers, administrators, and patient safety regulators on the issue of smartphones in the OR. The executive director…
Adaptive Design makes patient-centered care a part of every day
Providing ideal patient care is the fundamental purpose behind Adaptive Design, an innovative systems approach that engages frontline staff in problem solving and focuses on improving patient care as part of everyone’s daily work. “More access to better care at a continually lower cost is the promise of doing Adaptive…
Lean tools help staff weed out bioburden pests
At least half the battle in making and sustaining process improvements is getting the entire team on board with a new workflow. One key to getting buy-in from staff is to clarify why changes are needed and what the consequences may be if the new processes aren’t followed. In a…
Free Daily News
- Study: AI improves surgical case length predictions
- HHS finalizes rule to expand kidney transplant access
- Study: Rural hospital mergers, acquisitions boost financial stability, care access
- Analyzing outpatient surgery emerging trends as ASC market growth expected at $130B by 2031
- Health systems invest in outpatient care, repurpose hospitals for mental health and rehab
- Study: Non-operative management of pediatric appendicitis cost-effective compared to surgery
- AMA letter expresses opposition to CRNA use of 'nurse anesthesiologist' title
- House report criticizes COVID-19 pandemic response, calls for reform
- Medical device coating could reduce blood clot risks
- FDA pilot program aims to expedite high-risk medical device recall communication