Tag: Communication

Surgical liaisons: The bridge between the OR and family members

Surgery is a stressful time not only for patients but also for their families. Using a surgical liaison to communicate the status of an operation to those in the waiting area has boosted the satisfaction of patients, families, and surgeons, say perioperative directors whose hospitals have these positions. The liaison…

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By: OR Manager
October 1, 2013
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Three-part strategy suggested to improve patient throughput

Efficient throughput—difficult to achieve, yet essential to long-term financial success—is a Holy Grail for OR nurse leaders, who spend much time and energy seeking it. Given all the demands of their role, how can leaders best use their time to gain the most benefit from throughput initiatives? One method is…

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By: OR Manager
August 1, 2013
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Focus shifts to device fragments, small miscellaneous items in RSIs

Though retained surgical items (RSIs) cases are rare, they do happen, and they take a heavy toll throughout the system in terms of steep fines, malpractice claims, and compromised patient safety. Estimates of RSIs range from 1 in 1,000 to 1 in 7,000 procedures. And a 2003 study by the…

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By: OR Manager
July 1, 2013
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'Just Culture' encourages error reporting, improves patient safety

During a procedure in the OR, a medication is retrieved from the automated supply station and introduced onto the sterile field. The sterile field is then, unknowingly and unintentionally, contaminated by an unsterile medication. This example could happen in any operating room setting. In this case, the circulating nurse spoke…

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By: OR Manager
July 1, 2013
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Boston hospitals supporting patients and staff in bombing aftermath

Just before 2:50 pm on April 15, 2 postanesthesia care nurses from Beth Israel Deaconess Medical Center (BIDMC) crossed the Boston Marathon finish line. Their elation at finishing the race soon turned to fear when they heard the first of 2 explosions. They began searching for friends and family who…

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By: OR Manager
June 1, 2013
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Building cohesion, community, and commitment across multiple generations working in the OR

Managing today’s multigenerational perioperative workforce can seem daunting, but understanding the strengths of each group and knowing how best to communicate with them can turn challenges into opportunities. The first step toward promoting generational interrelationships—and to better manage perioperative services for the future—is to “create a generational profile of your…

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By: OR Manager
June 1, 2013
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Implementing a daily huddle protects patients, avoids delays

Sixth in a series on ten elements of safer surgery.   Could you and your team find 30 minutes a day to prepare for the next day’s surgical schedule? The effort can be worthwhile. A Chicago-area hospital has found that a half-hour daily huddle not only heads off delays and…

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By: OR Manager
June 1, 2013
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Diverse communication styles are most effective for managing multigenerational staff

Because people are living and working longer, 4 generations of employees are now toiling side by side—and not always in harmony. Creating a workplace where all generations can thrive is both challenging and crucial to a manager’s success. “The biggest challenge and opportunity for growth is to recognize that you…

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By: OR Manager
June 1, 2013
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Has your checklist effort stalled? Some advice on how to restart it

Fifth in a series on ten elements of safer surgery.   This marks the fifth year since the worldwide roll-out of the World Health Organization (WHO) Surgical Safety Checklist. In some hospitals, the checklist has taken root and become a way of life. In others, acceptance is slower. For others,…

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By: OR Manager
May 1, 2013
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Starting in the office to improve postop outcomes

OR teams are accustomed to using checklists to keep patients safe during surgery. Could extending presurgical checklists to the physician’s office or clinic produce even better results? The new Strong for Surgery initiative in Washington State is introducing checklists into offices and clinics to help address issues like nutrition, glycemic…

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By: OR Manager
May 1, 2013
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