Employee engagement: The path to better patient care--Part 2
Nurse engagement and leadership development were among the top concerns cited in a recent survey of healthcare leaders who reflected on challenges in nursing. To engage the nurse workforce, leaders themselves must be engaged, perioperative services leaders recently told OR Manager. In part 1 of this two-part series, they discussed…
Joint Commission issues new alert on safety culture
Editor's Note The Joint Commission on March 1 issued a new Sentinel Event Alert on “The essential role of leadership in developing a safety culture.” Leadership’s failure to create an effective safety culture is contributing to adverse events such as wrong-site surgery and delays in treatment, the Joint Commission says.…
Military leadership principles point way to better patient care
Physicians receive little leadership training in medical school, so they don’t always perform well in leadership roles. At Florida Hospital Orlando, that education gap is being filled through the Physician Leader Development (PLD) program, which applies military leadership principles to the healthcare setting. The innovative course has benefited not only…
Targeted communication training raises hospital safety culture scores
Implementation of crew resource management training at a large academic medical center led to statistically significant improvements in 10 out of 12 dimensions of safety culture, according to surveys conducted before and after training took place. Crew resource management (CRM) is a systematic approach adapted from the airline industry to…
Culture change: The best defense against communication failures
Although most OR clinicians would agree poor team communication puts patients at risk, misunderstandings are not uncommon in the perioperative setting. Understanding how communication failures occur and how to correct course takes time and effort, but using the right tools and educating staff can ultimately make patients safer. “The biggest…
Safety culture linked to SSI rates
Editor's Note A positive safety and teamwork culture and engaged hospital management were associated with lower surgical site infection (SSI) rates after colon surgery in this study. Researchers, led by Martin Makary, MD, from Johns Hopkins University, Baltimore, measured 12 dimensions of safety culture and colon SSI rates in surgical…
Active listening lowers stress, builds confidence
The use of storytelling and listening to staff stories can be a valuable tool to help OR managers understand and mitigate workplace challenges and incivility. These are the findings of a doctoral study by Patricia Littlejohn, MBA, RN, CNOR, director, neurosciences and program development, Regional Medical Center, San Jose, California.…
Study: Association between workplace safety culture and SSIs
Editor's Note Surgical unit safety culture was significantly associated with lower colon surgical site infection (SSI) rates in this study led by Martin A. Makary, MD, MPH, professor of surgery, Johns Hopkins University, Baltimore. Dimensions of safety culture that were linked with lower SSI rates, included: teamwork across units organizational…
Research finds higher productivity in positive work cultures
Editor's Note A large and growing body of research demonstrates that not only is a cut-throat work environment harmful to productivity, but a positive environment leads to dramatic benefits for employers, employees, and the bottom line, the December 1 Harvard Business Review reports. Creating a positive and healthy culture includes…
Achieving quality improvement depends on the local culture
The key to sustaining quality outcomes is promoting confidence and engagement of surgical teams, says Clifford Ko, MD, MS, MSHS, FACS, director of the National Surgical Quality Improvement Program and Division of Research and Optimal Patient Care, at the American College of Surgeons in Chicago. Dr Ko gave the keynote…
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