Editor's Note:  In a sophisticated new scheme, hackers are stealing the identity of hospital employees in financial roles—such as revenue cycle employees—and then reaching out to the hospitals’ IT help desk in order to reset passwords, receive access codes, and redirect funds.  The American Hospital Association (AHA) sent out an…

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Takeaways • Perioperative business managers can make significant contributions to a hospital’s financial health, but more than half of hospitals do not have this role. • Business managers’ earnings have increased in the past 5 years, while the number of direct reports has risen slightly. • The bachelor’s degree has…

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Takeaways Clinical hours per case is a simple, yet effective, productivity metric. Analysis of productivity measures can include benchmarking against external and internal data. A positive work culture will improve staff productivity. Productivity is a foundational concept for leaders of ambulatory surgery centers (ASCs). “Measuring productivity is essential to be…

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Editor's Note The September 2023 National Hospital Flash Report, published by Kaufman Hall on October 2, analyzed data from August 2023 and revealed that while margins are still below historic levels, hospital performance has continued to steadily improve. According to the report: "While hospital operating margins remain below historical levels,…

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Measuring productivity can be a burden for perioperative leaders and their staff, but it also can serve as a means for obtaining needed resources. Part 1 of OR Manager’s two-part series on productivity measurement focused on the value of measuring, challenges, and deciding what should be assessed (see September issue,…

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Editor's Note “I don't want to start by asking how many of you have been in your role for 1 to 5 years, or 5 to 10, or 10 to 20,” said Pamela Hunt, BS, MSN, RN, NEA-BC, FAAN, consultant and associate faculty at Indiana University, during the “Key Budgeting…

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Editor's Note OR Manager sat down with Jessica Gruendler, DNP, senior director of nursing, perioperative services at Dignity Health in San Francisco, California, to shed light on the topic she will be presenting at the 2023 OR Manager Conference in Nashville, TN, this September. Gruendler will present her session, “Profitability…

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Takeaways • Many tools for measuring productivity do not reflect the complexity of the perioperative setting. • Multidisciplinary teams can help establish productivity metrics and tools. • Productivity measures vary across the perioperative continuum. For most perioperative leaders, discussions about productivity do not top the list of enjoyable parts of…

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Editor's Note People born between 1965 and 1980, known as Generation X, are not prepared financially for retirement, according to a study from the National Institute on Retirement Security. Those with a private retirement plan have about $40,000 in savings, lower income Gen Xers have about $4,300, and some 40%…

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Takeaways • Healthcare consumers are not aware that they can ask how much something costs. • There is disconnect between the law and common knowledge, and patients generally are confused about what they receive as good faith estimates. • In addition to incorrect CPT codes and OON allowable charges, the…

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