Complex problems do not always require complex solutions. Consider the surgical safety checklist. In 2020, more than a decade after the World Health Organization (WHO) started advocating that every hospital use the checklist, research from PSNET found that more than 90% of ORs in countries with a high human development…
A visual management board is a communication tool that provides at-a-glance information about current process performance to help staff coordinate and guide their daily work and monitor ongoing improvement projects. Perioperative staff at Harbor-UCLA Medical Center in Torrance, California, have a 20-minute weekly huddle at their Lean-based visual management board,…