OR Manager of the Year driven by passion for patient care
Having a “patients first” philosophy, demonstrating integrity, and inspiring trust through personal leadership are among the accolades attributed to Michael A. Hofmann, BSN, RN, the 2017 OR Manager of the Year. As regional director of perioperative services, Ascension/St Elizabeth Hospital, Fox Valley, in Appleton, Wisconsin, Hofmann oversees three ORs, one…
Diverse workforce a boon, not a burden
Generational diversity issues in the workplace have never been more present or more complex. As many as six generations are now working side by side, and a great generational shift is underway. At one end of the spectrum, the workforce is aging, while at the other end, it is getting…
Conference closer reveals keys to engaging staff
Anyone who heard Vicki Hess, MS, RN, CSP, speak at the annual OR Manager Conference in 2013 probably remembers her lively, compelling message in the closing keynote presentation. Her interactive “Time Out!” talk left attendees with renewed energy and a take-home tool—a simple five-step “SHIFT” checklist to help OR managers…
Influence of nurse leaders on professional practice environment
Editor's Note Nurse leaders are integral in enhancing professional practice environments, and their influence links structures necessary for an environment that supports outcomes, this study finds. In this analysis of 30 nurse leaders and 169 clinical nurses at a 247-bed acute care Magnet hospital, leaders perceived their influence from “often”…
Customer service can make or break a patient's experience
Healthcare providers and their patients have benefited from practices borrowed from other industries—for example, the checklists and time-outs used in aviation or the Lean management principles used in manufacturing. Applying lessons learned in the entertainment industry to the hospital setting may seem like a stretch, but Dennis Snow will explore…
Employee engagement: The path to better patient care--Part 2
Nurse engagement and leadership development were among the top concerns cited in a recent survey of healthcare leaders who reflected on challenges in nursing. To engage the nurse workforce, leaders themselves must be engaged, perioperative services leaders recently told OR Manager. In part 1 of this two-part series, they discussed…
Importance of factors associated with nurse retention
Editor's Note Clinical and managerial competence, engagement with employees, and presence on the unit were the most important factors for retaining a satisfied nursing workforce in this study. A total of 279 nurses at a 391-bed Magnet hospital were surveyed with the Baptist Health Nurse Retention Questionnaire. Results showed that…
Effect of RN age, experience on transformational leadership qualities
Editor's Note Transformational leadership qualities develop throughout an RN’s career, even outside of upper management levels, finds this study. Earlier studies have shown that leadership capabilities are strongest within CNO and director positions. The study, which included 261 active RNs, also shows that those with management experience and more than…
Employee engagement: The path to better patient care--Part 1
What’s the best strategy for OR leaders to boost productivity, reduce costs, and, most important, provide excellent patient care? Ensure staff are engaged. Staff engagement has become something of a buzzword in healthcare, but for good reason. “Employee engagement is the bull’s-eye on the target of providing excellent patient care,”…
Cosgrove to step down at Cleveland Clinic
Editor's Note Delos Marshall “Toby” Cosgrove, MD, will step down as CEO of the Cleveland Clinic by the end of the year, the May 1 Cleveland.com reports. Dr Cosgrove will stay on in an advisory role, and his successor will be a practicing physician, keeping up with the Clinic’s history…
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