There is a difference between management and leadership, and the difference can be profound in team-based areas like OR suites, says Annie McKee. "People often have more opportunities to lead one another than we think they do. "If we build a team with resonant leadership, it's going to be more…

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What helps more than anything else to attract and keep a good staff? Make sure you have great team leaders and managers. And be sure they know managing people is a primary part of the job. Nothing is more important in helping to achieve the department's objectives than an engaged…

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