Be constructive, not combative, with union staff
Union membership has declined steeply in recent decades. Increasingly, organized labor is targeting the healthcare industry as a growth opportunity. This is creating a leadership challenge for OR directors and managers. In 2012, approximately 21% of hospitals in the US had a union nursing staff. That percentage could soon increase…
Best sterile processing managers anticipate, collaborate, stay up to date
With more than 36 years of experience in sterile processing, I have seen many changes occur, and I know what it takes to be an effective sterile processing (SP) manager. The goal of an effective SP manager is to determine where the department is now, where you want it to…
Business manager role evolving with challenging times
The percentage of healthcare facilities with a business manager has remained roughly the same over the past several years, and most tend to work in teaching hospitals, according to the 24th annual OR Manager Salary/Career Survey. However, business managers’ education and experience seem to vary widely, as do their areas…
Co-management agreements thrive in a culture of responsibility
Most hospitals are experimenting with ways to collaborate better with physicians. An alignment model that is particularly relevant for hospital ORs is the surgical services co-management agreement (CMA). Under a CMA, surgeons receive compensation for helping to manage a service line. Several leading ORs have used CMAs to engage surgeons…
Hybrid medical leadership turns competitors into collaborators
Solid teamwork and a commitment to high-quality patient care are the hallmarks of a successful healthcare facility. But egos sometimes get in the way, and competition among surgeons in the orthopedic service line at St Louis-based SSM Health Care was impeding progress. The surgeons were affiliated with three independent groups,…
Don't let depression derail your staff's morale and motivation
Depression affects 9% of adults in the US and 18% of hospital-employed nurses, including those who work in perioperative settings. Nurses with depression not only suffer themselves, but their illness can impact their productivity and quality of care as well as their coworkers’ work lives. Nurse managers need to be…
Conference takes OR leaders and business managers to the next level
High-quality presentations, a high level of enthusiasm, and the highest-ever attendance were the hallmarks of the OR Business Management Conference that took place February 11-13 in New Orleans. Nearly 300 attendees—more than triple the number who attended the workshop in 2013—gathered to learn from experts in the healthcare industry. Tips…
Restructuring and revamping workflow help a small hospital make big strides
Working for a small facility after spending many years at a large one can present a host of leadership challenges, but meeting those challenges with process changes and improved efficiencies can be highly satisfying. After serving more than 23 years at the Cedar Crest campus of Lehigh Valley Health Network…
Best practices and new technology on tap at 2014 OR Business Management Conference
The upcoming OR Business Management Conference provides a timely opportunity for OR business managers and surgical services directors to learn what they can do to optimize their hospitals’ resources—especially in the current climate of ever-tighter budgets and reimbursement concerns. The conference, which will be held February 11-13, 2014, at the…
OR business managers steadily gaining clout, financial rewards
Business managers have seen a rise in salaries and number of direct reports over the past 5 years, but their overall role remains consistent, according to the 23rd annual OR Manager Salary/Career Survey. More than a third (34%) of respondents have a business manager on their team. The average annual…
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