Like a football team gathering to confirm tactical details before a play, surgical staff often form a huddle to ensure readiness of the providers, patient, and equipment for the upcoming procedure. In a twist on the traditional huddle the day before surgery, staff at the Hospital of Central Connecticut (HOCC)…
A growing number of new devices, procedures, and drugs are becoming available to alleviate pain, especially the chronic type that lingers after incurring an injury or undergoing surgery. Pain management has become a medical specialty, and most pain relief procedures are appropriate for ambulatory surgery centers (ASCs). Some ASCs make…
Beginning January 1, 2017, the Joint Commission is “making significant changes in its survey methods and its standards manual,” says John R. Rosing, MHA, FACHE, executive vice president and principal, Patton Healthcare Consulting, Milwaukee, Wisconsin, and OR managers need to be prepared for them. The reason, he says, is that…
High staff engagement contributes to the success of an organization, but OR managers are finding it tough to engage their staffs, given the multitude of changes in healthcare and stressors in the OR. In the final article of this three-part series, OR Manager examines the challenge of staff engagement, along…
Standing out from the competition in any industry requires the use of effective marketing tactics. In the case of ambulatory surgery centers (ASCs), these tactics can be divided into physician referral, recruitment, and retention; online; and internal and external marketing. Here is a closer look at each of these. (For…
Recent outbreaks of deadly infections linked to flexible endoscopes have made headlines, and the Food and Drug Administration has issued strict guidelines for reprocessing these devices. However, cleaning and disinfection may not be effective under the recommended protocols, says Cori L. Ofstead, MSPH, epidemiologist and president and chief executive officer,…
Is it possible to adequately capture the experience of patients undergoing anesthesia when their awareness and perceptions are typically altered by their very experience? A 5-year study of anesthesia patient satisfaction suggests that not only is it possible, but the results are meaningful in providing anesthesia-specific validation and in identifying…
Part 1 of this series on staffing challenges, published in October OR Manager, explored the challenge of increased demand. In Part 2, we turn to lack of experience, again including examples of how OR leaders are responding. Recruiting for experience In all, 70% of respondents to the 2016 OR…
Recent developments, including the push to outpatient services, increased consumer engagement, and a focus on outcomes, have made ambulatory surgery centers (ASCs) well positioned in the healthcare marketplace. But as with any marketplace, it takes bold thinking and thoughtful strategy to ensure an ASC stands out to consumers, physicians, and…
OR leaders face an increasing number of stresses, ranging from pressure to trim already lean budgets to searching for staff who could potentially replace them as they contemplate retirement. At the same time, OR leaders’ salaries remain flat, according to results from the 2016 annual OR Manager Salary/Career Survey. Respondents…