Emotional intelligence: A 'must' for outstanding leadership
Psychologists and social scientists developed the concept of emotional intelligence decades ago, and research since then has supported it as a key component of leadership success. “Thirty plus years’ worth of research shows that having leadership skills is not enough to be an effective leader,” says Kandi Wiens, EdD, MBA.…
Staff input enriches labor benchmarking data
Labor is the most important resource in an OR and must be used effectively to maintain the financial health of an organization and the well-being of patients. “OR leaders need data tools to manage their labor dollars. How do you know if you are doing it well?” asks Sharon Ulep,…
Gain and sustain staff satisfaction through trust and respect
The trust bestowed upon the nursing profession by the public is a privilege and requires professional accountability for continual practice enhancement. Research finds that efforts to improve the culture of the perioperative work environment consistently lead to better teamwork and communication among staff. These enhancements will positively impact the safety…
Hats on! How ASC administrators manage multiple roles
It is not unusual for OR leaders to perform many different roles: Boss, mentor, coach, facilitator, or participant, to name some. Administrators in ambulatory surgery centers (ASCs) likewise are tasked with many different responsibilities, often shifting among multiple roles within the same day. With the rapid growth in volume and…
Good questions lay foundation for powerful leadership pipeline
Success for any new leader hinges on the ability to be both “student” and “teacher” because the role requires learning and mentoring. Striking a balance between these roles can be especially daunting for new perioperative services leaders, which is why Bruce Tulgan was invited to speak at the 2019 OR…
How will artificial intelligence impact surgical patient care? Part 1
Artificial intelligence (AI) may be coming to your OR sooner than you think. AI is already being used to identify areas needing quality improvement by analyzing surgical workflow, communication patterns, and errors that went unnoticed during a procedure. OR leaders need to understand AI and participate in its development and…
Study: Findings describe nurse manager role preparation, competency
Editor's Note Nurse executives need to evaluate the strength of their nursing leadership talent pool and develop policies and strategies that promote nurse manager competence, this study finds. A survey of 647 nurse managers, who manage 964 patient care units in 54 hospitals found the following: They rated themselves as…
Savvy leaders know how to 'read' themselves and their staffs
Managing the OR is similar to playing a game of poker. To win, a player must be able to read the others around the table, and to succeed, managers must be able to read their staff members and colleagues. Most importantly, they all must know the rules and when it’s…
Editorial
Attendees at the annual OR Manager Conference have enjoyed the opportunity to ask experienced OR leaders questions about difficult managerial and clinical issues. The popularity of these “Ask Me Anything” sessions reflects the hunger for knowledge about how things are handled in ORs around the country, and they will be…
Levels of innovativeness in nurse executives, managers, clinical directors
Editor's Note Understanding the levels and components of innovativeness can help nurse leaders affect change in themselves and their organizations, this study concludes. A total of 137 nurse leaders in executive and management positions were surveyed on their levels of innovativeness using the Scales for Measurement of Innovativeness. Of 137…
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