Tag: Patient Satisfaction

Case cancellations drop dramatically with refined preop screening

Lexington Medical Center in West Columbia, South Carolina, has had an annual average 3% growth in surgical volume since 2011 and is planning to add six ORs over the next 3 years. That’s a good position to be in. However, the ability of the organization to support continued surgical growth…

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By: Timothy Flint, DrAP, CRNA
March 16, 2017
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Case cancellations reduced by preop patient phone calls

Cancellation of surgical cases, especially prescheduled elective surgeries, is a pervasive problem that reduces OR utilization and hospital revenue. The estimated direct and indirect annual cost of such cancellations across the US is approximately $39 billion per year, with an average OR cost between $20 and $65 per minute. Facilities…

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By: OR Manager
February 17, 2017
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Patient complaints identify surgeons with higher rates of postop complications

Editor's Note Patients whose surgeons had large numbers of patient complaints about rude and disrespectful behavior had a significantly increased risk of postoperative complications and being readmitted, this study finds. Of 32,125 patients included in the study, 3,501 (11%) had a postoperative complication (5.5% surgical, 7.5% medical). The adjusted rate…

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By: Judy Mathias
February 15, 2017
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Lean processes improve surgical wait times at VA hospital

Editor's Note Implementation of Lean system redesigns was associated with a significant and sustained wait list reduction from 33.4 days to 12.0 days for patients waiting for elective general surgery procedures at a Veterans Affairs medical center, this study finds. The study covered FY 2012 to 2014. At the same…

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By: Judy Mathias
January 19, 2017
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Huddles help hospitals move toward the goal

Like a football team gathering to confirm tactical details before a play, surgical staff often form a huddle to ensure readiness of the providers, patient, and equipment for the upcoming procedure. In a twist on the traditional huddle the day before surgery, staff at the Hospital of Central Connecticut (HOCC)…

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By: OR Manager
December 14, 2016
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Relationship between safety culture and patient experience

Editor's Note In this multi-state study examining the relationship between nurse-reported safety culture and the patient experience, researchers found that modifiable aspects of a hospital’s culture can influence the achievement of high HCAHPS scores in nursing and global domains, which directly impact hospital reimbursement. Three safety culture domains were related…

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By: Judy Mathias
December 13, 2016
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Prehabilitation program improves preop fitness in colon cancer patients

Editor's Note Engaging colon cancer patients in a prehabilitation program 4 weeks before surgery modified exercise behaviors and improved physical function, which improved postoperative outcomes, finds this study. Researchers randomized 116 patients to either a prehabilitation program (57 patients) or a control group (59 patients). After 4 weeks, compared with…

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By: Judy Mathias
December 7, 2016
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Apps helping patients before, after surgery

Editor's Note Chicacgo-area hospitals are using apps to help patients prepare for and recover from surgery and communicate their symptoms, the November 30 Chicago Tribune reports. Amita Health is now using the TapCloud app with good results−of 309 orthopedic patients who have used the app, none have had to be…

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By: Judy Mathias
December 1, 2016
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Same-day discharge for appendectomy patients

Editor's Note Patients who have a laparoscopic appendectomy can go home the same day of surgery with similar outcomes to patients who spent a night in the hospital, this study finds. In this analysis of 12,703 patients, those who were discharged the same day of surgery had an overall readmission…

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By: Judy Mathias
November 16, 2016
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Editorial

This issue of OR Manager will be published around Thanksgiving, and we hope it won’t be overlooked in the wake of holiday preparations. Important information such as the upcoming Joint Commission survey changes, for example, should not be missed (cover story). Surveys were discussed during the 2016 OR Manager Conference.…

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By: OR Manager
November 14, 2016
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