Tag: Patient Satisfaction

Study: Patients prefer online postop care to in-person care

Editor's Note In this pilot study of 50 surgical patients from Vanderbilt University Medical Center, Nashville, the majority preferred online postoperative visits to in-person visits. Online visits were accepted by patients and surgeons, took less time, and effectively identified patients who required further care.    

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By: Judy Mathias
September 23, 2015
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Anesthesia enhanced recovery pathway improves outcomes

Editor's Note Development of an anesthesia enhanced recovery pathway (ERP) at Johns Hopkins Hospital, Baltimore, resulted in a 45% reduction in length of stay in colorectal surgery patients. In addition, patient satisfaction scores improved from the 37th percentile to the 97th percentile. The goals of the ERP were achieving superior…

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By: OR Manager
September 22, 2015
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Music lowers postop pain, anxiety

Editor's Note Patients who listened to music before, during, or after surgical procedures had less postoperative pain and anxiety and higher patient satisfaction, in this study. Choice of music and timing of delivery made little difference. Music was effective even when patients were under general anesthesia.   

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By: OR Manager
August 14, 2015
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ACS Advocating for Critical Access Hospital Relief Act

Editor's Note A central issue discussed at the US House Committee on Ways and Means on July 28 was the Critical Access Hospital (CAH) Relief Act, HR 169, which is supported by the American College of Surgeons (ACS). Currently, for CAHs to receive Medicare Part A reimbursement, physicians must certify…

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By: OR Manager
July 31, 2015
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Senate bill would let Medicare patients self-pay for medical devices

Editor's Note Four US Senators (two democrats, two republicans) are sponsoring legislation—The Accelerating Innovation in Medicine (AIM) Act—that would increase Medicare patients’ access to new medical devices. Currently, Medicare patients who are interested in self-paying for a device not covered by Medicare face significant administrative obstacles.  Under AIM, once a…

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By: OR Manager
July 24, 2015
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ACS comments on surgeon rating websites

Editor's Note The AmericanCollege of Surgeons calls the usefulness of surgeon rating systems released last week by two public interest group websites questionable. The groups use differing methodologies (ie, years of Medicare data reviewed, procedures studied, and rating scales used) to determine their rankings, and a patient visiting both sites…

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By: OR Manager
July 23, 2015
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Adaptive Design makes patient-centered care a part of every day

Providing ideal patient care is the fundamental purpose behind Adaptive Design, an innovative systems approach that engages frontline staff in problem solving and focuses on improving patient care as part of everyone’s daily work. “More access to better care at a continually lower cost is the promise of doing Adaptive…

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By: OR Manager
July 22, 2015
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Association between hospital performance and surgical quality

Editor's Note In this study, researchers found a significant association between patient satisfaction scores and surgical quality measures. Of 180 hospitals, the overall mean patient satisfaction score was 68% (lowest quartile, 59%; highest quartile, 77%). Patients treated in hospitals in the highest quartile had significantly lower risks of death, failure…

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By: OR Manager
July 7, 2015
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When patients call the plays, the whole team wins

Patients come first. That is the brief, yet insightful, first principle for the ambulatory surgery industry: Give patients a safe, cost-effective, convenient, and attractive place to have their elective surgery, and profits and career satisfaction will follow. Well, perhaps, but it is all too easy to become involved in regulations,…

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By: OR Manager
May 14, 2015
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Research projects potential cost savings with wider use of MIS

Though minimally invasive surgery (MIS) is associated with lower postoperative complication rates, little is known about the cost savings resulting from the reduced rates. Researchers led by Martin Makary, MD, professor of surgery at Johns Hopkins University School of Medicine, Baltimore, designed a study to calculate the projected cost savings…

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By: OR Manager
April 17, 2015
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