Making the most of operational performance dashboards
Most hospitals use some form of performance dashboard to communicate with surgeons and hospital senior leadership. The dashboard is intended to show the efficiency of processes within the surgical suite. However, to be truly effective, the dashboard must provide accurate, reliable, and useful information. Does your dashboard do what you…
Perioperative surgical home optimizes patient care, Part 2
Part 1 of this two-part series, published in the March issue of OR Manager, discussed the perioperative surgical home (PSH) concept. In this article, healthcare providers who are in the planning stages of a PSH as well as those with several years of experience with using this model of care…
Gains are worth the pain in forming comanagement agreements
The changing healthcare environment is forcing physicians and hospitals to find new ways of working together to achieve top performance. As payers move to value-based purchasing and providers raise the bar on quality, efficiency, and cost savings, a sustainable model that drives results is essential. One effective physician–hospital model built…
Streamline selection and stocking to make supplies available and affordable
There are two ways to approach supply cost reduction. One is to minimize direct supply costs by optimizing product selection, controlling utilization, reducing waste, and negotiating more favorable prices. The other is to attack indirect supply costs driven by high inventories—the excess holding and labor costs associated with excessive supply…
Communication, collaboration, commitment are cornerstones of high reliability healthcare
Providing dependably excellent care for all patients all of the time is the essence of high reliability healthcare, as defined by the Joint Commission in its 2013 report. Two large health systems—Kaiser Permanente and Cincinnati Children’s Hospital—are on the path to becoming highly reliable organizations. In recent years, improved processes…
Redefining staff roles and responsibilities can help reduce turnover time
Turnover time is a major concern for OR leaders. We surveyed OR Manager readers last year to identify the business and efficiency issues they want to know more about. Reducing turnover times ranked second, just under cost control. Extended turnovers clearly affect labor costs, but they also have a strong…
Surgeon sees standardization and data as keys to higher value healthcare
Over the past decade, the number of quality measurement programs has grown exponentially as hospitals respond to public and government demands for greater accountability and improved patient care. During this time, quality programs have been focused largely on how to do quality, how to measure it, how to improve it,…
Achieving anesthesia provider accountability will boost OR performance
A high-performing anesthesiology group is critical to the success of a hospital OR. Most OR leaders, however, do not know how to work effectively with anesthesia providers to define high performance and establish performance metrics. Traditionally, anesthesia group contracts have not included detailed service standards. Language about anesthesia coverage is…
No time to waste: A children's hospital Lean team streamlines its turnover process
Children’s Hospital of Los Angeles (CHLA) is renowned for patient care, but by early 2013 the increased complexity of new technology and other factors had eroded efficiency. Orthopedics had fallen to the bottom quartile compared to national benchmarks for turnover times, and executive leadership called for change. Within orthopedic surgery,…
Getting all OR staff to buy into debriefing process boosts efficacy
The main distinction between good and bad debriefings comes down to the level of staff engagement. That’s what the surgical team at the University of Colorado Hospital, Aurora, learned during a project designed to improve the quality of the 30- to 60-second conversations held after surgery. “In a good debriefing,…
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