Why bullying, incivility demand distinction
Think of that colleague you would not miss if they called out sick. You may be short-staffed, but you know you are going to have a better shift without their chronic complaining, drama, and lack of productivity sucking all the energy and joy out of the department. Tolerated for too…
Session: Managing difficult conversations—How to respond effectively to your team
Editor's Note In this panel discussion, Cindy Hess, MSN, RN, FNP-C, CNAMB, director of nursing at Northeast Missouri Ambulatory Surgery Center; Vikram Tiwari, PhD, senior director and associate professor of anesthesiology, biomedical informatics, and biostatistics at Vanderbilt University; and Brian Dawson, MSN, RN, CNOR, CSSM, senior perioperative and healthcare consultant…
Study: Surgeons cited for unprofessional behavior more frequently than other specialties
Editor's Note Surgeons are more likely to be reported for unprofessional behavior than any other category of physician, and pediatric specialists are least likely, according to a study published June 6 in Jama Network Open. Based on data from the Center for Patient and Professional Advocacy's Coworker Observation Reporting System…
Recognize, report, prevent: Building accountability for workplace violence
Anyone doubting the prevalence of workplace violence (WPV) in the healthcare setting need only search online for “injuries to healthcare workers.” In a sector rife with occupational hazards—from slips and falls to sharps injuries and infections—a significant portion of the links are sure to mention WPV, with many even focusing…
Managing challenging employees: When to let go
TAKEAWAYS • HR should be involved early in the disciplinary process to help guide OR leaders’ decision-making throughout disciplinary and/or remediatoin processes. • Timing, privacy, opportunities for employee feedback, and an empathetic approach are among the most important considerations for a final termination meeting. • Whatever the process for communicating…
Managing challenging employees: How to help
TAKEAWAYS • Addressing an employee with a competency or behavior issue is important for the well-being of staff and managers. • Determining the reason for the issue is an important first step to resolving it. • Sources of support for managers include colleagues, human resources, and educators. In today’s perioperative…
Survey: More than half of ED nurses experienced violence in past month
Editor's Note: Head-butting, kicking, slapping, and verbal assault are among the forms of abuse reported in a recent “pulse check” of Emergency Nurses Association (ENA) members in which more than half of respondents reported being abused within the preceding 30 days. Published April 4—the beginning of Workplace Violence Prevention Awareness…
Editorial: Social media raises privacy, ethical concerns
After spending many years in management roles, I can testify to the truth of one old proverb: “The more things change, the more they stay the same.” Patient privacy is a prime example. Confusion on this topic seems just as rampant today as in the early 2000s, amid the widespread…
Study: Perioperative nurses experience high rates of “disruptive” behavior
Editor's Note: Healthcare institutions urgently need intervention strategies to reduce disruptive behavior toward perioperative nurses, according to a report published in the Journal of PeriAnesthesia Nursing on January 9. The recommendation follows a cross-sectional survey designed to “investigate the prevalence, characteristics, causes, consequences, and predictors of and responses to disruptive…
Good managers the answer to workplace incivility
Editor's Note A new meQuilibrium Self Check survey finds that good managers are pivotal to retaining employees in the face of rising rates of workplace incivility, the March 29 HealthLeaders Media reports. Of 5,483 employees surveyed, the most common forms of incivility identified were: Being ignored (26.1%) Having one’s judgment…
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