If you could huddle for 5 days with a few people who really understand your patient flow and you had the resources, what could you achieve? A team at Integris Southwest Medical Center in Oklahoma City took that approach and came up with a surprisingly simple and inexpensive tool to address a fundamental obstacle—communication. The 5-day project is known as a kaizen event in Lean management. (Kaizen means continuous improvement…
Takeaways • HR dashboards facilitate tracking key performance indicators related…
Editor's Note With several major gatherings planned for this spring—including…
Health systems are fundamentally capital intensive. They are regulated; depend…