We are currently looking at obtaining a 5 year service agreement for all of our scopes and camera boxes with 2 onsite OES techs. We have two companies that have submitted bids- one is with the primary company we purchase our scopes and cameras with and the other is a 3rd party company. If your facility currently has a scope and camera service contract could you please share some of your experiences both positive and negative? Also, did you see improvement with issues experienced and has this been a cost savings to your organization?

Kind regards,
Laura
Laura L. May, MBA, CLSSGB
Perioperative Services Business Manager
Children’s Mercy Hospitals & Clinics
[email protected]