Think of that colleague you would not miss if they called out sick. You may be short-staffed, but you know you are going to have a better shift without their chronic complaining, drama, and lack of productivity sucking all the energy and joy out of the department. Tolerated for too long, such behavior can breed contempt for leadership that will eventually morph into a contagion that spreads throughout the team. As the work environment deteriorates, talented staff members will be more likely to evaluate all their practice options and move on.
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The poster presentations at the 2024 OR Manager Conference showcased…