Lean management and automation have come together to create a sterile processing department (SPD) that can efficiently process the 700 to 1,000 instrument sets a day needed to support a caseload that is primarily orthopedic. The SPD at New England Baptist Hospital in Boston is one of the few in…
A heavy call schedule at one community hospital was driving the perioperative staff away and raising concerns about patient safety because of staff fatigue. With a staff turnover rate of 40% in 2007, the perioperative management team knew changes were needed. Since then, a new staffing model has almost eliminated…
Team members simply introducing themselves to one another at the start of a case made a difference in the rate of infectious events in a pilot study. The rate was 1.9% when the introductions were documented and 21.1% when they were not. (The infectious event rate included surgical site infections,…
Preparing patients for surgery at Cullman Regional Medical Center in Cullman, Alabama, used to take about 200 phone calls a day. Here’s a typical scenario: The OR is ready for the next patient. The OR calls the same-day surgery unit and asks if the patient is ready. Same-day surgery says…
OR Business Performance is a new series intended to help OR managers and directors improve the success of their business. Imagine that you were recently hired as director of perioperative services at a 450-bed hospital with 18 operating rooms. Now, 6 months into your tenure, it’s time for your…
Many ambulatory surgery centers (ASCs) have little need for a staff radiologist because only a few procedures require on-site imaging. Yet, ASCs are subject to a rule similar to those that require hospitals to keep radiologists on staff. That will no longer be true if a proposed change takes effect…
Shortening the time it takes for an outpatient procedure may increase volume, OR utilization, and hence revenue—but that is not the point, say the nation’s top performers in a recent survey of procedure times. Rather, the purpose is to enhance patient safety and satisfaction. For example, less time in the…
All ORs have protocols for cleaning between cases and at the end of the day’s schedule. But constant vigilance is needed to make sure cleaning is thorough and carried out consistently. Though an OR may look clean, studies have shown there’s room for improvement. For example, only 25% of OR…