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October 2024

Aligning staff with business goals builds a stronger surgery department

Aligning employees with organizational goals is a challenge in any industry. In a hospital OR, staff alignment is important because it can affect everything from efficiency and costs to clinical quality and patient outcomes. Directors face many common obstacles to focusing staff on OR business goals. In some hospitals, differences…

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By: OR Manager
June 16, 2014
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Ritz customer service rules boost staff morale during difficult transitions

If a fancy hotel can make its guests feel well cared for, why can’t a surgery center do the same? Spivey Station Surgery Center in Jonesboro, Georgia, discovered that using principles of hospitality could take it beyond excellent patient care to higher levels of patient satisfaction and staff morale.  …

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By: OR Manager
June 16, 2014
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Turn OR staff into 'legal eagles' to track unusual occurrences

Adverse events occur in the best of ORs, but, of course, the goal is to prevent them whenever possible. One strategy used in surgical services at Saint Luke’s Hospital in Kansas City, Missouri, is to turn staff into “legal eagles” who go beyond reporting adverse events after they occur to…

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By: OR Manager
May 12, 2014
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Surgeon-nurse duo delivers excellent, efficient patient care

The number of nurse practitioners is expected to double by 2025, and the need for surgical first assistants is growing as residents’ work hours are reduced and surgeon assistants are eliminated to cut costs. This situation offers a great opportunity for advanced practice perioperative nurses. A double certification of nurse…

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By: OR Manager
May 12, 2014
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Editorial

Hospital safety scores released by the Leapfrog Group on April 29 show a 6.3% average improvement since 2012. Performance at almost a third of hospitals has improved at least 10% since 2012, but some hospitals’ scores have dropped. And with medical errors tied to more than 400,000 deaths per year…

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By: OR Manager
May 12, 2014
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CMS issues proposed hospital inpatient payment rule

The Centers for Medicare & Medicaid Services (CMS) on April 30 issued its proposed rule that would update FY 2015 Medicare payment polices and rates for inpatient stays at general acute care and long-term care hospitals. The proposed rule will increase the payment rate to general acute care hospitals by…

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By: OR Manager
May 12, 2014
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Executive walk rounds open gates to communication with staff

“Each year, diagnostic errors result in the deaths of an estimated 44,000 to 80,000 patients, and many thousands die because of teamwork and communication errors affecting their care or because they do not receive necessary evidence-based interventions,” according to an article published online last year in JAMA. No one would…

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By: OR Manager
May 12, 2014
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Boomer business: Lean strategy turns total joints into thriving enterprise

More than 7 million Americans are living with a prosthetic knee or hip, and there is a growing incidence of adults younger than 65 undergoing these procedures, researchers reported at the 2014 annual meeting of the American Academy of Orthopaedic Surgeons in March. Among those over 50 years of age,…

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By: OR Manager
May 12, 2014
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