Organizations that have adopted the perioperative surgical home (PSH) model of patient care have reaped the benefits of improved outcomes and a healthier bottom line. In particular, the PSH has a proven track record for colorectal surgery and orthopedic surgery. In part 1 of this two-part series (OR Manager, August…

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Perioperative services that implement the TeamSTEPPS program—Team Strategies and Tools to Enhance Performance and Patient Safety—can see a range of benefits such as a better reporting culture, improved operational efficiency, and increased staff satisfaction, suggest emerging data presented in recent webinars and at a national conference. TeamSTEPPS was jointly developed…

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Hiring experienced staff remains a challenge for leaders in ambulatory surgery centers (ASCs) even as many organizations increase case volume and specialties, according to the 2017 annual OR Manager Salary/Career Survey. More than two-thirds (67%) of respondents said that recruiting experienced RNs had become more difficult in the past 12…

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Imagine this scenario in your ambulatory surgery center (ASC): A husband and wife in their early 80s arrive for the husband’s knee replacement surgery. His wife will drive him home after surgery, and their daughter will arrive from out of state the next day to help at home while he…

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Generational diversity issues in the workplace have never been more present or more complex. As many as six generations are now working side by side, and a great generational shift is underway. At one end of the spectrum, the workforce is aging, while at the other end, it is getting…

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Each year, the OR Manager Conference showcases the latest hybrid OR technology along with expert advice from clinicians and manufacturers. The 2017 conference (October 2-4 in Orlando, Florida) will feature an extensive exhibit and opportunities to interact with the Hybrid OR Steering Committee members (sidebar, p 15): • Monday, 2…

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The inaugural Bundled Payment Bootcamp on June 20 in Nashville, Tennessee, was a timely opportunity for healthcare providers to learn how reimbursement is changing the way they do business. Though the uncertain direction of US healthcare legislation continues to cause consternation, this workshop—which will be presented again in fall 2017—clarifies…

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Anyone who heard Vicki Hess, MS, RN, CSP, speak at the annual OR Manager Conference in 2013 probably remembers her lively, compelling message in the closing keynote presentation. Her interactive “Time Out!” talk left attendees with renewed energy and a take-home tool—a simple five-step “SHIFT” checklist to help OR managers…

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